Privacy Policy for Rolemate Ltd

Effective Date: [09/09/24]

Rolemate Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our online recruitment platform, Rolemate ("the Platform"). By accessing or using the Platform, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Platform:

Personal Information:

When you create a profile, we collect personal information, including:

- Name
- Email address
- Contact information
- Professional background (e.g., work history, skills, qualifications)
- Educational background
- Training and certifications

Profile Data:

We collect information you input into your profile, including:

- Your professional, educational, and training background
- Any other information you voluntarily provide in your profile

Non-Personal Information:

We may collect non-personal information such as:

- Aggregated data from your interactions with the Platform (e.g., search history, preferences)
- Technical data (e.g., IP address, browser type, operating system, device information)

2. How We Use Your Information

We use your information to:

- Create a skills-based profile that can be searched by potential employers
- Facilitate communication between you and potential employers
- Improve our services, including personalizing your experience on the Platform
- Send you updates, notifications, or other relevant communications related to the Platform

Skills Profiles:

Your professional skills, experience, and education will be used to create a skills-based profile that potential employers can search. We ensure that all personally identifiable information (PII), such as your name and contact details, is removed from search results.

Employer Contact:

Employers interested in your skills profile can contact you via the Platform. Your personal information will only be shared with potential employers if you choose to engage with them through the Platform.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

- With Employers: Your skills profile, excluding personally identifiable information, will be searchable by potential employers. Your contact information will only be shared with an employer once you agree to engage with them via the Platform.
- Service Providers: We may share your information with third-party service providers who help us operate and maintain the Platform. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to us.
- Legal Requirements: We may disclose your information when required by law, such as in response to a court order or other legal processes, or to protect the rights, property, or safety of Rolemate Ltd, our users, or others.

5. Your Rights

You have the right to:

- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information in your profile.
- Deletion: Request that we delete your personal information, subject to any legal obligations to retain certain data.
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [sarah@rolemate.co.nz].

6. Retention of Your Information

We will retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your account is deactivated, we will securely delete your information, unless we are required to retain it for legal or regulatory purposes.

7. International Data Transfers

As Rolemate Ltd is based in New Zealand, your information will be processed and stored in New Zealand. If you are accessing our services from outside New Zealand, please be aware that your information may be transferred to, stored, or processed in New Zealand, where the privacy laws may differ from those in your country of residence. By using the Platform, you consent to such international transfers.

8. Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your user experience. Cookies help us understand how you use the Platform and enable us to improve functionality. You can manage your cookie preferences through your browser settings.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on the Platform and revise the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Rolemate Ltd

Email: [sarah@rolemate.co.nz]

Address: [Flat 2, 60 Roberton Road, Avondale, Auckland 1026 New Zealand]


This Privacy Policy has been developed in compliance with the Privacy Act 2020 (New Zealand) and other applicable laws.